Privacy Policy
Why we collect your personal information
As a registered training organisation (RTO), we collect your personal information so we can process and manage your enrolment in a vocational education and training (VET) course with us.
Failure to provide information:
If the personal information you provide to us is incomplete or inaccurate, we may be unable to accurately provide you, or someone else you know, with the services you or they are seeking, or otherwise perform our business functions and requirements.
Consequences for failing to provide information at the time of enrolment or keeping information current and up to date include:
- being unable to issue you a qualification;
- verify your person; or
- effectively provide for and support you during your engagement with us.
How we use your personal information
We use your personal information to enable us to deliver VET courses to you, and otherwise, as needed, to comply with our regulatory and legal obligations as an RTO.
How we disclose your personal information
We are required by law (under the National Vocational Education and Training Regulator Act 2011 (Cth) (NVETR Act)) to disclose the personal information we collect about you to the National VET Data Collection kept by the National Centre for Vocational Education Research Ltd (NCVER). The NCVER is responsible for collecting, managing, analysing and communicating research and statistics about the Australian VET sector.
We are also authorised by law (under the NVETR Act) to disclose your personal information to the relevant state or territory training authority.
Disclosure to overseas recipients
IQ-AM may disclose personal information to overseas recipients as part of our business processes (principally for training delivery or assessment). Typically this will be related to course delivery internationally with sub-contracted assessors and facilitators, and learners. We at any time may contract out assessment marking or other RTO related tasks to internationally located individuals or companies.
A sub-contractor or organisation that is employed by IQ-AM is subject to a contractual agreement to meet the Australian Privacy Principles.
It is not practicable to list every country to which we may provide personal information as this will vary depending on the circumstances.
Your responsibility
We cannot guarantee the security of information, personal or otherwise, that is sent or received via online methods (browser, email or data) on your local or organisational servers, or physical postal address to personal or corporate locations. This includes locations internationally. Individuals must make all reasonable effort to keep their personal information safe, and any information sent to them and held by them is at their own risk.
How the NCVER and other bodies handle your personal information
The NCVER will collect, hold, use and disclose your personal information in accordance with the law, including the Privacy Act 1988 (Cth) (Privacy Act) and the NVETR Act. Your personal information may be used and disclosed by NCVER for purposes that include populating authenticated VET transcripts; administration of VET; facilitation of statistics and research relating to education, including surveys and data linkage; and understanding the VET market.
The NCVER is authorised to disclose information to the Australian Government Department of Education, Skills and Employment (DESE), Commonwealth authorities, State and Territory authorities (other than registered training organisations) that deal with matters relating to VET and VET regulators for the purposes of those bodies, including to enable:
- administration of VET, including program administration, regulation, monitoring and evaluation
- facilitation of statistics and research relating to education, including surveys and data linkage
- understanding how the VET market operates, for policy, workforce planning and consumer information.
The NCVER may also disclose personal information to persons engaged by NCVER to conduct research on NCVER’s behalf.
The NCVER does not intend to disclose your personal information to any overseas recipients.
For more information about how the NCVER will handle your personal information please refer to the NCVER’s Privacy Policy at www.ncver.edu.au/privacy.
If you would like to seek access to or correct your information, in the first instance, please contact your RTO using the contact details listed below.
DESE is authorised by law, including the Privacy Act and the NVETR Act, to collect, use and disclose your personal information to fulfil specified functions and activities. For more information about how the DESE will handle your personal information, please refer to the DESE VET Privacy Notice at https://www.dese.gov.au/national-vet-data/vet-privacy-notice.
Surveys
You may receive a student survey which may be run by a government department or an NCVER employee, agent, third-party contractor or another authorised agency. Please note you may opt out of the survey at the time of being contacted.
Contact information
At any time, you may contact Institute of Quality Asset Management to:
- request access to your personal information
- correct your personal information
- make a complaint about how your personal information has been handled
- ask a question about this Privacy Notice
Institute of Quality Asset Management
Registered Training Organisation (RTO) Code: 22515
Phone
+61 3 90374965
Website
www.iq-am.com.au
Mail
23 Manna Gum Drive
Mount Duneed Vic Australia 3217